Services

Experience, Expertise and Partnership

Three simple but powerful words that embody who we are and what we stand for. With over two decades of experience delivering personalized solutions to many of the world’s leading companies, JMB has garnered a broad partner network designed to deliver customized client services with one goal in mind – creating seamless, cost-effective solutions that maximize your customer satisfaction and enhance your overall competitive position.

Our Services Suite

consulting
partner management
Payment Processing
technology solutions

Executive Advisory Services

You have a distinct vision for your business that inevitably will change based upon marketplace changes and the natural evolution of your organization. Powered by our expert team, we offer a range of services designed to guide your strategy – fostering growth, sustainability and business transformation. Whether you’re looking to increase market share, add new products and services or grow via acquisitions, we’ll work by your side to develop a strategy that aligns with your short and long-term planning.

  • Strategic guidance with strategy, modeling, forecasting, due diligence, reporting, automation and compliance
  • Contact Center Migration and Location Strategies
    • U.S. Domestic
    • Near-Shore
    • Off-Shore
    • Work from Home (WFH)
  • Contact Center Acquisition Support, Development and Execution
  • BPO Sourcing and Selection
  • Care and Customer Support (Omnichannel)
    • Acquisition
    • Sales/Lead Generation
    • Retention
    • Technical Support
    • Back Office
    • Specialty Campaigns
  • Account Receivables Management
    • Life Cycle Management
    • Pre Charge-Off
    • First Party
    • Third Party
    • Legal
    • Bankruptcy
    • Deceased
  • Strategic guidance with strategy, modeling, forecasting, due diligence, reporting, automation and compliance
  • Contact Center Migration and Location Strategies
    • U.S. Domestic
    • Near-Shore
    • Off-Shore
    • Work from Home (WFH)
  • Contact Center Acquisition Support, Development and Execution
  • BPO Sourcing and Selection
  • Care and Customer Support (Omnichannel)
    • Acquisition
    • Sales/Lead Generation
    • Retention
    • Technical Support
    • Back Office
    • Specialty Campaigns
  • Account Receivables Management
    • Life Cycle Management
    • Pre Charge-Off
    • First Party
    • Third Party
    • Legal
    • Bankruptcy
    • Deceased

Asset Sale Management

Asset sale management is a rapidly transforming landscape. It requires a unique partner with the experience, expertise, resources and partner network to succeed. One that can build a customized marketing plan and execute a comprehensive asset sale that simultaneously addresses regulatory compliance and exceeds financial goals, all while protecting the sellers brand.

  • Customized Marketing Plan
  • Portfolio Sales Management
  • Robust Global Asset Sales Platform
  • Comprehensive Portfolio Analytics
  • Certified Debt Buyer Network Supporting both Regional and National Sales
  • International Buyers Network
  • Performing and Non-Performing Portfolios
  • Specialty Asset Classes
  • Vigorous Compliance, Legal Review and Data Protection
  • Industry Marketplace Trends and Best Practices
  • Customized Marketing Plan
  • Portfolio Sales Management
  • Robust Global Asset Sales Platform
  • Comprehensive Portfolio Analytics
  • Certified Debt Buyer Network Supporting both Regional and National Sales
  • International Buyers Network
  • Performing and Non-Performing Portfolios
  • Specialty Asset Classes
  • Vigorous Compliance, Legal Review and Data Protection
  • Industry Marketplace Trends and Best Practices

Merchant Payment Processing Solutions and Provider Services

Whether you are a local merchant or a worldwide e-Commerce merchant, we have a vast assortment of products and proprietary technologies to find the right solutions for your business. Unlike most technology companies that sell concepts, we are based in reality and offer integrated solutions to work with your current environment and systems. Select from our broad range of financial services and marketing products to not only increase profitability, but increase sales as well.

We offer a fully automated underwriting system, quick approvals (up and processing within 48 hours), along with individually tailored and innovative financial services and technology solutions to achieve your corporate goals.

ACH

Deliver Nacha Certified solutions, transmitting ACH files directly to the FED with late cut-off times.

Pinless Debit Card

Pinless Debit processing is an alternative electronic payment solution that addresses your unique needs while providing lower cost, real-time debits and instant loan funding with unmatched coverage. Realtime Funds instantly pushes funds to a borrower’s card, reducing wait times for online lenders and reducing cash requirements.

Credit & Debit Cards

Quick and easy merchant account approvals.

Remote Created Checks (RCC)

RCC is the perfect ACH alternative solution. Authorized remotely by phone or online, it provides the ability for same-day deposits into multiple accounts while processing up to 100,000 checks per batch. Our Recurring Transaction Engine allows for recurring payments that can be scheduled by the customer, allowing recurring payments to run on autopilot. The engine also automatically sends customized reminders and receipts.

Remote Payment and Presentment Services (RPPS)

RPPS is an extensive network that enables the payment of customer bills. Upon the submission of payments, the bank presents the payments to the RPPS network, which then validates and routes the payments to the payees (billers in the RPPS network).

Payment Facilitation

Integrate directly with the payment platform.

EMV Terminals

We’ve got you covered with traditional payment processing.

Hosted Payment Page

A hosted payment page ensures a completely secure transaction and a better customer experience with your brand.

Prepaid Card Issuing

Helps businesses, nonprofits, and government organizations create and manage prepaid cards for almost any need. Some uses include; disbursement of gifts; COVID relief; incentives or promotions; rewards and rebates for customers or employees; and management of your team’s expenses.

Printing & Mailing

Printing and mailing for industries that thrive with paper invoices.

Text2Pay

Increases collections and payments by providing your customers the convenient alternative payment solutions they expect. Text2pay eliminates the costs and headache of check processing, cash transactions and more.

Electronic Bill Presentment & Payment (EBPP)

Customers want more ways to pay. Provide your customers the flexibility to pay the way they want with our full eBill offering. Send notifications via text or email and your customers can pay one-time or set up recurring payments to pay by credit card, debit card, eCheck (ACH) and Text-to-Pay.

CRYPTO

Accepting Cryptocurrency payments across the globe – making transactions simple.

Check Printing and Mail

Check printing and mailing services for companies of all sizes and within multiple industries. We offer full customization capabilities, including the expedited facilitation of check issuance with your bank account as well as providing ACH, credit, debit and prepaid card services.

Data Analyzing

Get access to hundreds of millions of proprietary records to help scrub your customers and the power to make the best decisions with our advanced credit decisioning engine. Whether online lending is the next step for your business or already a big part of it, we’ll help you deliver faster credit decisions in a seamless environment, leading to a much improved customer experience and business growth opportunity.

Corporate Bank Accounts

We assist in setting up corporate operating accounts through banking partners.

Stream Card

Issue your loyal customers a personal debit card to be used on any debit network in the world.

Account Verification

The power of knowing means growing.

Collections and Disbursements

Eliminate the headache and leave it to the pros.

Fraud Prevention

Mitigate risk and fraud by validating account information upfront.

ACH

Deliver Nacha Certified solutions, transmitting ACH files directly to the FED with late cut-off times.

Pinless Debit Card

Pinless Debit processing is an alternative electronic payment solution that addresses your unique needs while providing lower cost, real-time debits and instant loan funding with unmatched coverage. Realtime Funds instantly pushes funds to a borrower’s card, reducing wait times for online lenders and reducing cash requirements.

Credit & Debit Cards

Quick and easy merchant account approvals.

Remote Created Checks (RCC)

RCC is the perfect ACH alternative solution. Authorized remotely by phone or online, it provides the ability for same-day deposits into multiple accounts while processing up to 100,000 checks per batch. Our Recurring Transaction Engine allows for recurring payments that can be scheduled by the customer, allowing recurring payments to run on autopilot. The engine also automatically sends customized reminders and receipts.

Remote Payment and Presentment Services (RPPS)

RPPS is an extensive network that enables the payment of customer bills. Upon the submission of payments, the bank presents the payments to the RPPS network, which then validates and routes the payments to the payees (billers in the RPPS network).

Payment Facilitation

Integrate directly with the payment platform.

EMV Terminals

We’ve got you covered with traditional payment processing.

Hosted Payment Page

A hosted payment page ensures a completely secure transaction and a better customer experience with your brand.

Prepaid Card Issuing

Helps businesses, nonprofits, and government organizations create and manage prepaid cards for almost any need. Some uses include; disbursement of gifts; COVID relief; incentives or promotions; rewards and rebates for customers or employees; and management of your team’s expenses.

Printing & Mailing

Printing and mailing for industries that thrive with paper invoices.

Text2Pay

Increases collections and payments by providing your customers the convenient alternative payment solutions they expect. Text2pay eliminates the costs and headache of check processing, cash transactions and more.

Electronic Bill Presentment & Payment (EBPP)

Customers want more ways to pay. Provide your customers the flexibility to pay the way they want with our full eBill offering. Send notifications via text or email and your customers can pay one-time or set up recurring payments to pay by credit card, debit card, eCheck (ACH) and Text-to-Pay.

CRYPTO

Accepting Cryptocurrency payments across the globe – making transactions simple.

Check Printing and Mail

Check printing and mailing services for companies of all sizes and within multiple industries. We offer full customization capabilities, including the expedited facilitation of check issuance with your bank account as well as providing ACH, credit, debit and prepaid card services.

Data Analyzing

Get access to hundreds of millions of proprietary records to help scrub your customers and the power to make the best decisions with our advanced credit decisioning engine. Whether online lending is the next step for your business or already a big part of it, we’ll help you deliver faster credit decisions in a seamless environment, leading to a much improved customer experience and business growth opportunity.

Corporate Bank Accounts

We assist in setting up corporate operating accounts through banking partners.

Stream Card

Issue your loyal customers a personal debit card to be used on any debit network in the world.

Account Verification

The power of knowing means growing.

Collections and Disbursements

Eliminate the headache and leave it to the pros.

Fraud Prevention

Mitigate risk and fraud by validating account information upfront.

Technology Solutions: AI-Driven Customer Experience Systems and Platforms

Even for the savviest of companies, remaining up-to-speed in today’s ever-changing technology landscape is more complicated than ever. Supported by a global partner network of industry technology leaders, JMB offers specialized insights and services designed to solve our clients’ most complex business challenges.

Debt Negotiator & Virtual Payment Agent

A frictionless end-to-end user experience that emulates the best contact center agent’s behaviors, reduces charge-offs and ensures state federal and regulatory compliance.

Technology Solutions: AI-Driven Customer Experience Systems and Platforms

Even for the savviest of companies, remaining up-to-speed in today’s ever-changing technology landscape is more complicated than ever. Supported by a global partner network of industry technology leaders, JMB offers specialized insights and services designed to solve our clients’ most complex business challenges.

Debt Negotiator & Virtual Payment Agent

A frictionless end-to-end user experience that emulates the best contact center agent’s behaviors, reduces charge-offs and ensures state federal and regulatory compliance.

  • Multilingual Functionality
  • Advanced Fraud Protection
  • Chatbot & Callback Capabilities
  • Self-Authentication
  • Customized Payment Options
  • Increased Propensity to Pay
  • Dashboards with Real-time Reporting
  • End-to-End Solutions for Entirety of Customer Lifecycle
  • Dispute & Bankruptcy Handling
  • Document E-Sign for Hardship, Extension, Settlement, Deferments and Modifications
  • HIPAA, SSAE and PCI-Compliant
  • Simplistic API-to-API Integration
  • 24/7 Self Service Portal
  • 24/7 Support
  • Multilingual Functionality
  • Advanced Fraud Protection
  • Chatbot & Callback Capabilities
  • Self-Authentication
  • Customized Payment Options
  • Increased Propensity to Pay
  • Dashboards with Real-time Reporting
  • End-to-End Solutions for Entirety of Customer Lifecycle
  • Dispute & Bankruptcy Handling
  • Document E-Sign for Hardship, Extension, Settlement, Deferments and Modifications
  • HIPAA, SSAE and PCI-Compliant
  • Simplistic API-to-API Integration
  • 24/7 Self Service Portal
  • 24/7 Support
Gamification and Performance Management System

A revolutionary employee gamification platform that uses game mechanics for employee engagement and management at the workplace. This unique platform integrates game elements to enhance employee performance and deliver real-time insights while motivating and boosting productivity.

Gamification and Performance Management System

A revolutionary employee gamification platform that uses game mechanics for employee engagement and management at the workplace. This unique platform integrates game elements to enhance employee performance and deliver real-time insights while motivating and boosting productivity.

  • Enhanced Employee Performance & Satisfaction
  • Increased Retention Rates
  • Lower Attrition Rates
  • Resource & Time-Saving Business Intelligence Tools
  • Actionable Insights
  • Improved Employee Engagement & Motivation
  • Improved Customer Experiences Resulting in Increased Customer Satisfaction
  • Enhanced Employee Performance & Satisfaction
  • Increased Retention Rates
  • Lower Attrition Rates
  • Resource & Time-Saving Business Intelligence Tools
  • Actionable Insights
  • Improved Employee Engagement & Motivation
  • Improved Customer Experiences Resulting in Increased Customer Satisfaction
Remote Workforce Collaboration & Supervision Platform

A next generation tool built to engage your work from home employees. This purpose-built tool designed for contact centers, empowers agents, supervisors and instructors with the ability to manage teams as if they were in a brick-and-mortar facility. Trailblazing Facial AI provides a one-of-a-kind view into customer interactions and empowers supervisors to proactively identify potential points of friction.

Remote Workforce Collaboration & Supervision Platform

A next generation tool built to engage your work from home employees. This purpose-built tool designed for contact centers, empowers agents, supervisors and instructors with the ability to manage teams as if they were in a brick-and-mortar facility. Trailblazing Facial AI provides a one-of-a-kind view into customer interactions and empowers supervisors to proactively identify potential points of friction.

  • Increased Employee Engagement & Productivity
  • Enhanced Agent Utilization
  • Improved Remote Compliance
    • Protect PII and PHI information from unauthorized access
    • Detect cell phones and other objects in work area
  • No Major IT Capex or Support Required
    • Application runs in a browser
    • No storage of video or audio files
  • Increased Employee Engagement & Productivity
  • Enhanced Agent Utilization
  • Improved Remote Compliance
    • Protect PII and PHI information from unauthorized access
    • Detect cell phones and other objects in work area
  • No Major IT Capex or Support Required
    • Application runs in a browser
    • No storage of video or audio files